Microsoft Dynamics ERP Support for Customers |
You’ve heard it all about how one solution provider is better than another, but there is one support line that makes Microsoft Dynamics® ERP better than the rest. It’s called Customer Source and once you’re in, here are 5 ways it can make your life easier:
- Access to Information about updates and upgrades: Microsoft makes significant investments to add new functionality and features. CustomerSource helps you stay on top of new service packs containing the latest updates and upgrades—and easily view the status of your licenses and service plans.
- Access to Self-support tools: Reduce costs with around-the-clock self-support tools that can help resolve many of your day-to-day technical support issues so your people can stay productive.
- Access to Critical information: Stay current with the latest developments for your solutions and future technology with access to product roadmaps, documentation, the Microsoft® Knowledge Base, and a wide variety of training resources.
- Access to Online training: Reduce the learning curve by gaining access to customized training, tailored specifically to your individual organization’s requirements, in multiple languages and addressing multiple product lines.
- Access to Online communities: Read about news affecting your business and industry, share tips with other Microsoft Dynamics customers and get answers to your technical questions, and find additional solutions for your business.
These are just some of the benefits you’ll have access to as a Microsoft Dynamics customer. In addition to this incredible support line, Microsoft Dynamics ERP has the great ability to streamline and enhance your business processes. PANGEA is a Microsoft Gold Certified Partner with a ten-year track record of helping medium-size companies gain maximum results from their business and technology infrastructure investments. Recently, PANGEA has expanded its offices to include locations in Miami, Ft. Lauderdale and the Tampa Bay Area, where we continue to make a name for ourselves as a premier provider of software solutions.
By Alexandra Gonzalez, PANGEA Business Solutions