A key benefit to having CRM Software is how it connects your office. Your sales department has insight into the marketing team’s activities and the notes you make about the latest customer inquiry is accessible for other departments. With this type of functionality, everyone at your organization stays on the same page and streamlined communication like this can equate to numerous benefits. Let’s take a look at exactly how each department stays connected with Microsoft Dynamics® CRM:

Operations-

Dashboard reports keep operational managers up-to-date on day to day business, showing what items need attention as well as the successful areas of operations.

Accounting-

Because revenue driving information is held in one place, accounting can rely on the accuracy and real-time data they pull for financial reports. For advanced cases, Microsoft Dynamics CRM also integrates with Microsoft Dynamics GP to help create in-depth financial reporting, tracking and management.

Contract Management-

You can give real-time insight to agents about contract status as well as service eligibility for each customer.

Marketing-

You can easily share target lists with employees or vendors you work with, helping you collaborate and streamline campaigns.  Microsoft Dynamics CRM also eliminates redundant email tracking through Office Outlook synchronization.

Sales-

Sales can better coordinate with marketing by tracking leads in one centralized system so more leads turn into customers. You can also define consistent sales processes across your company.

By Alexandra Gonzalez with PANGEA Business Solutions, Microsoft Dynamics Partner out of Florida

As the economy bounces back, many companies are looking internally to see how they can streamline processes. Instead of jumping ahead of themselves and adding customers/clients left and right, they are being more cautious to ensure proper management from the start. ERP Software is the first place they look because of its advanced capabilities…both for internal processes as well as driving more business.

• Reporting- Having reports you can count on for your business can help you proactively check for potential issues or even looming opportunity. ERP software gives you internal insight into your processes, helping you create more effective business operations and become a “well-oiled machine” so that when business does come your way, you’re ready.
• Human Resources (HR)/Payroll- Your employees need to get paid and if your HR or Payroll departments aren’t organized, then you have issues that could affect the moral. Keeping your employees happy is detrimental to your business and ERP software can help you maintain an organized, accurate, and timely payroll and HR department.
• Financial Management- Similar to reporting, you need insight into how your company is doing financially at any given point in time. Financial insight allows you to make decisions that greatly impact your business. With ERP Software, you can be confident your choices won’t break the bank or limit how successful you can become.

So as you’re coming back from the recession, look internally at your business procedures. Can ERP software help you streamline your business before you jump back in?

By Alexandra Gonzalez with PANGEA Business Solutions, Florida Microsoft Dynamics Partner

According to analysts, companies who have implemented ERP Software have seen a decline in finance costs, while many reported better cash management. This is really no surprise if you take a look at ERP software functionality within various departments of your organization:

• Accounting: This department is greatly enhanced with a good ERP software solution.  For example, Microsoft Dynamics GP’s intuitive interface allows for in-depth financial reporting and optimal cash management.
• Human Resources: ERP software helps companies take control of their payroll management. With a software solution in place, you can ensure your employees get paid on time and under compliant tax requirements.

If you want to reduce finance costs and enhance your cash management, contact us at PANGEA Business solutions. We’re a Microsoft Dynamics ERP Partner and dedicated to helping our clients fully optimize their software solutions.

By Alexandra Gonzalez with PANGEA Business Solutions, Florida Microsoft Dynamics Partner

ERP Implementation planning can take months, if not years in order to get the pieces in place for an optimal solution. What if you could cut this time in half? The 12^th annual vendor shootout for ERP is coming up this October in Dallas, TX. There you can review multiple software demonstrations at one time with side by side comparisons. Microsoft Dynamics® ERP is part of the line up at the event amongst other leading vendors.

Software selection is not an easy task and sometimes you need a little help organizing all the information that’s out there. This event is a great start, but another way to make sure you’re set on the right track is by finding a partner you can trust throughout the selection, planning, implementation, training, and longtime support. It’s not only an investment in software; it’s also an investment in a relationship. Because software can be the mainstay of your business, you need to be sure you’re in good hands by choosing the right partner or VAR organization.

PANGEA Business Solutions is a Microsoft Gold Certified Partner dedicated to seeing our clients through their technology needs. If you need help sorting out the odds and ends or your software research, please contact us to learn how we can help you.

By Alexandra Gonzalez with PANGEA Business Solutions, Florida Microsoft Dynamics Partner