When you go to a new ERP system, you are really changing your company and putting it in place to go forward. Some companies get blind-sided because they do not really understand the depth of change that is going to happen.  There is no doubt it is a good change if done right, but the first step is to accept that change. Otherwise, you and your company may be doomed.

In addition to understanding it yourself, you need to prepare your employees for the weeks and months ahead. Be completely clear on the implementation steps, so everyone knows what to expect. It is definitely not going to be easy. ERP software requires more information, has more disciplined processes, and is ultimately more work in the beginning. The truth is your employees are not going to like it, but they will thank you in the end because in a few years, your business will still be booming and they will still have a job.

The fact of the matter is ERP software changes the front end and back end of your organization so that you can scale to the demands of market upswings and downswings. You will be able to compete with the big guys and make the path for optimal growth.

If you have been considering making this huge change, but just are not sure where to begin, contact us at PANGEA Business Solutions to learn more.

By Alexandra Gonzalez with PANGEA Business Solutions, Florida Microsoft Dynamics Partner

Marketing teams love the sound of Microsoft Dynamics® CRM 2011 because it simply makes their lives easier! Marketing functionality is a big part of Microsoft Dynamics CRM and really has been since the beginning. After all, sales and lead generation are a direct result of your marketing teams so it’s only natural marketing functionality is built into your CRM system.

Marketing lists, dashboards, and workflow automation are the newest features added to Microsoft Dynamics CRM 2011 and are making lives even easier for marketing teams around the world:

• Marketing Lists- Lists make it possible for marketers to target their campaigns by filtering contacts or accounts by certain criteria. If a marketer repeats or follows up regularly with a certain target audience, these marketing lists in Microsoft Dynamics CRM are a huge time saver.

• Dashboards- Tracking the effectiveness of marketing campaigns ensures a successful business. Budget is spent in the right places and the marketing team is able to make efficient choices based on the information available to them. Dashboards in Microsoft Dynamics CRM make this type of insight available in a quick and easy-to-read, real-time view.

• Workflow Automation- Workflows give marketing and sales employees a process to follow based on previously determined best practices to increase the productivity and efficiency of an organization. For example, workflow automation in Microsoft Dynamics CRM allows you to qualify a lead by answering default questions.

By Alexandra Gonzalez with PANGEA Business Solutions, Microsoft Dynamics CRM and ERP Partner out of Florida